• Commonwealth Motors
  • Lawrence, MA

Job Description

We are seeking an EVENING/SATURDAY Office Assistant/Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for receiving payment from customers for service, parts and sales. HOURS MONDAY-THURSDAY 3PM-7PM FRIDAY 3PM-6PM SATURDAY 7:30AM-6PM (REQUIRED) STARTING AT $18+ PER HOUR Commonwealth Motors has been a family owned and operated business since 1991. Our employees have always been the main focus in helping to grow our business into the largest dealer group north of Boston. A proud member of the Commonwealth and of Lawrence, MA, we also recognize the value of giving back to the community. That’s why we’ve given back to a variety of local charities and youth organizations throughout the 20+ years we’ve been here. The customer always comes first but without great employees we could not achieve this.


Paid Training Growth opportunities Family owned and operated Clean and friendly work environment Responsibilities include but are not limited to the following Calculate the customer’s bill using the dealership’s computer system Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket Make change accurately and issue receipts to customers Answer phones and direct consumer to the proper department and follow up in a timely manner Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution Operate switchboard telephone system Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold Assist the managers with various clerical duties as needed Be friendly, professional, courteous and efficient when working with all customers and employees Familiarize yourself with department structures & internal procedures for assisting customers efficiently Qualifications Ability to communicate customers' interests needs and requests to management and sales personnel Professional personal appearance Bilingual a plus We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Tags

Hourly pay, Local area, Saturday, Afternoon shift, Monday to Friday,

Similar Jobs

Ascend Staffing

Assembler - Day Shift Job at Ascend Staffing

 ...Job Description Job Description Apply today, work tomorrow, get paid weekly! Want to be paid each week? Were now hiring immediately for our Production Associate in Spencer, IA! What We Offer Weekly Pay of $17.00 per hour Direct deposit & debit card payment... 

Department of Defense

Advanced Practice Nurse (Nurse Practitioner) - Nurse Practitioner Job at Department of Defense

 ...Advanced Practice Nurse (Nurse Practitioner) SummaryThis is a Direct Hire Authority (DHA) solicitation...  ...Term - 2 years* Work scheduleFull-time* ServiceCompetitive* Promotion potential...  ..., your transcripts will be required as part of your application. Additional... 

Matrix Providers

Nurse Practitioner - Primary Care - $56 per hour Job at Matrix Providers

 ...Matrix Providers is seeking a Nurse Practitioner Primary Care for a job in Enid, Oklahoma. Job...  ...talented medical professionals to conduct one-time, non-treatment Veteran Disability Exams, onsite, in Enid, OK. Full-time or Part-Time available, hourly position paid bi-... 

Pursuit Sales Solutions

Territory Sales Manager Job at Pursuit Sales Solutions

BREAK INTO THE MEDICAL DEVICE SALES FIELD!Join this Global Leader (56 Countries) in the Medical Aesthetic Device Industry which has been boomingin their top region (Phoenix! ) - Here are some quick highlights of what I love about them:Highlights:Base + Uncapped Commissions... 

KAG - Food

CDL-A Tanker Truck Driver Job at KAG - Food

KAG-Food Products iscurrently hiring CDL-A Truck Drivers in your area! Join today to take advantage of great pay, flexible hometime,...  ...Requirements: CDL-A 12 months recent and verifiable tractor/trailer experience No endorsements required! Call a recruiter today to learn...